Nouva respects your privacy and is committed to protecting your personal information. This policy explains how information is collected, used, and protected when you use the Nouva website.
Information Collected
When you use the website, certain information may be collected, including:
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Name and contact details such as email address
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Billing and shipping information
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Order and transaction details
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Device information such as IP address, browser type, and usage data
This information is collected when you:
How Information Is Used
Information collected may be used to:
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Process and deliver orders
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Provide customer support
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Communicate updates related to your order
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Improve website functionality and user experience
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Prevent fraud and maintain security
Nouva does not sell or rent personal information to third parties.
Payments
Payments are processed securely through trusted third party providers. Nouva does not store full payment details such as card numbers.
Cookies and Tracking
The website uses cookies and similar technologies to:
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Enhance browsing experience
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Understand how visitors use the site
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Improve performance and functionality
You can manage or disable cookies through your browser settings.
Third Party Services
Nouva may use third party services to operate the website and process orders. These services may have access to limited personal information only as required to perform their functions.
Data Protection
Reasonable measures are taken to protect personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.
Your Rights
You may request to:
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Access the personal information held about you
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Correct or update your information
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Request deletion of your personal data
Requests can be made by contacting the email below.
Contact
For any questions regarding this policy or your personal information:
hello@nouva.co.za
This policy may be updated from time to time. Continued use of the website indicates acceptance of any updates.