Contact information

For any enquiries, support, or order related questions, you can get in touch using the details below.

Email

hello@nouva.co.za

All enquiries are handled via email to ensure clear and efficient communication.

Support Hours

Monday to Friday
09:00 to 17:00

Response times may vary, but all enquiries are typically answered within 24 hours on business days.

Order Support

When contacting support regarding an order, please include:

• Your order number

• A brief description of your query

This helps ensure faster assistance.

Nouva is an online store. All communication is handled digitally, and no physical store is available at this time.